Regarding Chromebook Issues

Ross Local Schools Letterhead


March 19, 2020

Parents and Ross Community,

Thank you for your support and patience as we maneuver through these unprecedented times. Ongoing changes to the Coronavirus situation require continual adjustments and modifications to district plans.

The CDC and White House has put in place guidelines that recommend no nonessential travel outside the home; additional guidance limits gatherings of ten or more people. As a result, Ross Local School District buildings and campuses have been closed.

At this time, students in 5th - 12th grades will not be able to enter buildings to access their Chromebooks’ chargers or for Chromebook repairs or Chromebook loaners. If a student in these grade levels has a malfunctioning district-issued Chromebook, it recommended that the student attempt to access distance learning through another device. For instance, Schoology has an app that can be downloaded on a smartphone and through which students are able to access learning.

It is important to note that the intention of the 8-day period of distance learning (March 18th - March 27th) is to review, extend, or reinforce currently covered content not introduce new content, with the exception being in CCP or AP courses. If the current closure extends beyond April 6th, the district will evaluate the current distance learning plan to provide the most support possible to students and their families to access learning experiences.

A Chromebook troubleshooting guide will be available on the district website under Latest News by this afternoon.  This guide provides families with ways to address many common Chromebook issues. 

Thank you,

Ross Local School District


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